Navigating Change & Crisis Ian Carter

"I had the pleasure of working with Toni at a time when I was going through a change management process in a previous role. Having grasped the brief, I was impressed by Toni's initial approach to facilitating an away day for me and my team, and when the away day was delivered Toni engaged the entire team and I saw the morning as a success. Whilst having some fun elements to the day, because of her approach, Toni was able to cut through the tension and identify the underlying issues. It wasn't just me that was impressed with Toni's approach, the team were too and without exception they found the day to be useful. Following the away day Toni provided clear and professional feedback which I was able to utilise to help support change."

Business Growth Mike Vacanti

"There is a gap between vision and execution in most businesses, institutions, start-ups, and social programs. Toni bridges this gap. She is an extraordinary person with exception skills. She is consistent and constant in her values and presence. Toni moves the ball forward in all endeavours, she is professional, and mission driven. Leading through crisis and change is a unique, exceptional skill set, created through depth of experience, constant learning and wise grounding in ethics and values. Toni is so solid. She knows who she is and helps so many see the path ahead and plan the necessary steps forward. Toni has vision combined with understanding and the business chops to advise, teach and deliver. Toni is an all-star facilitator, strategist, and critical friend. We all need some of Toni's magic in our lives."

Business Growth Dennis Pitocco

"Rarely have I encountered a professional as motivated, compassionate, and forward-thinking as Toni. Her solid work ethic, perseverance, integrity, and extraordinary ability to deliver beyond expectations again and again is beyond reproach. In summary, Toni just "gets it done" on time, on target, every time. Her leadership skills are both rare and remarkable, distinguishing Toni from so many other top tier professionals."

Business Growth Alastair Smith-Agbaje

"Toni is a consummate professional, driven, meticulous, possessing great skill and ability to grasp the essential details of a brief and deliver on time with high quality! I had the pleasure to work with her on a youth project at very short notice, with a very tight deadline. The task required comprehensive details of youth work legislation, government and local authority knowledge. Toni delivered, I was very impressed with her support, attention to detail and assistance throughout the whole task. Looking forward to working on similar projects in the future, I will certainly be recommending Toni's services to my colleagues and other organisations, I know could benefit from her depth of knowledge and experience. Toni is top draw."

Business Growth Diana Osagie

"We had a coaching session, then a meal and my business life changed, what greater recommendation can I give? The chance to bounce ideas with her, talk things through in a safe but stretching space- it allowed me to make the changes necessary to move my business forward. Toni is funny, friendly and an expert at what she does. Don’t baulk at the price, this level of expertise is valuable, if you want diamonds you can’t expect to pay Poundland prices! I love working with her... you will too."

StartUps – Social Impact Ian Evans

"Toni is a valuable person to have on your side and excels as a critical friend in business. Toni provided excellent constructive feedback on a funding proposal for an organisation she has been instrumental in supporting the CEO to build up from the ground. Toni’s in-depth knowledge of the client’s service and what they needed, helped tremendously. I have introduced Toni to my clients so they can benefit from her skills and knowledge, and I would not hesitate to do so again."

StartUps – Social Impact April D. Patterson

"Due to her strategic expertise and guidance, within one week of me implementing the plan mapped out by Toni, my business soared, and I am so grateful! I highly recommend Toni McLelland MSc! She has literally helped me scale my business AND a high ROI was achieved within the first month of hiring her! Definitely worth the investment."

StartUps – Social Impact Yvette Dooley

"Toni is an absolute pleasure to work with. Her subject knowledge is so varied and her expertise in each of these areas has proved to be astonishing. Her ability to bring out the best in a person and their business potential is phenomenal. She demonstrates a clear passion for supporting individuals on their pathway to success, and to make sure success is achieved she will leave no stone unturned. If you really are ready to launch or relaunch your business, I would absolutely recommend Toni McLelland. If you’re feeling as if you are at a crossroads, do not hesitate to contact her. Her profile, as informative as it is, does not do her justice."

StartUps – Social Impact Sandra Harrison

"Toni was recommended to me as I required a business coach. Firstly, her professionalism, experience and commitment are outstanding. Toni supported me in many ways and made me face my fears and filled me with confidence and excitement in the progression of my business. Toni has given me the tools required for business and how to strategically position myself. Toni’s sessions always left me empowered and ready to take on the world. Her humour and honesty need to be commended. If you are seeking a business coach look no further. I passionately believe you can achieve any goal you want if you have the tools to help you. Toni gave me those tools. I cannot thank you enough Toni."

StartUps – Social Impact Annys Darkwa

"The Rhondda Hub for Veterans would like to thank this extremely wonderful lady for all the hard work and time that has been giving to us. An extraordinary Lady."

StartUps – Social Impact John Espirian

"Toni gave me practical, honest advice in a 1-to-1 consultation about how to think about a new revenue stream for my business. She lives up to her billing of being a "Critical Friend", and I'd recommend anyone to speak with her if they need no-nonsense direction for their business. Thank you, Toni."

Individual Professional Growth Shelley Aldred

"Toni will turn you inside-out, make you look at yourself from unfamiliar perspectives and then summarise you in a way you might not recognise at first, but she is prospecting for gold - and finds it where others fail to dig! Thank you, Toni."

Individual Professional Growth Lorna Ponambalum

"In the hands of a gifted woman, great things happen”. (Gift Gugu Mona) That is certainly true of Toni McLelland. I have been working with Toni on and off for over a year now. In that time, she has helped me so much to realign my life, believe in myself and guide me on a path to achieve my professional goals and develop my business. Toni is like a whirlwind of ideas and actions to the point where I am inspired and my head spins with excitement. If you want a business coach or mentor who will challenge you, offer a listening ear and support you with some laughter along the way, then I would recommend Toni. She is the fairy godmother of the business coaching world spreading her fairy dust with a smile when required."

Individual Professional Growth K.S - Norwood, London

"I would like to say a big Thank you to yourself and Rob with regards to my life coaching, I feel that the transformation has improved my confidence and I have a clearer picture of what is important to me and, as a result I am finally and taking steps towards achieving my goals."

Individual Professional Growth Jo Phillips

"I recently spent with time with Toni in her capacity as personal mentor and coach. WOW, what an impact this woman made on me in the space of several hours. Toni really listens to you, takes a very keen interest in your wants, needs and desires and then somehow manages to come up with a plethora of suggestions and ideas to start you on the road to a re-discovery of yourself and your worth aligned with the practicalities of what you need to do to make it happen. I found our time totally invaluable and priceless. I would highly recommend you talk to Toni for either personal or business direction. The coaching I received was of exceptionally quality and integrity."

Specialist services – DEI Vivian Acquah

"Toni McLelland MSc recently spoke at Amplify DEI Summit, where she shared inspiring top DEI nuggets about how companies can keep the fires at bay! She talked about how to humanise the workplace & avoid a tribunal that could be costly and damage the company's reputation. Toni is a dedicated advocate for equity and inclusion. She opens doors and creates valuable connections. When she sprinkles her fairy dust like "Salt Bae," you know she is dropping golden nuggets. Toni spoke up about personalisation in the workplace, she is a critical friend, intermediary & business mentor who has experience in applied criminology, learning, and behaviour, with 30 years of experience specialising in crisis management, transformation, culture & change across all sectors. If you are looking for these power skills in a speaker, consultant, or expert, then Toni McLelland MSc is a perfect addition to your event/company."

    Due to her strategic expertise and guidance, within one week of me implementing the plan mapped out by Toni, my business soared, and I am so grateful!

    Toni provided excellent constructive feedback on a funding proposal for an organisation she has been instrumental in supporting the CEO to build up from the ground.

    Toni is a consummate professional, driven, meticulous, possessing great skill and ability to grasp the essential details of a brief and deliver on time with high quality!

      The chance to bounce ideas with her, talk things through in a safe but stretching space- it allowed me to make the changes necessary to move my business forward.

      The Rhondda Hub for Veterans would like to thank this extremely wonderful lady for all the hard work and time that has been giving to us. An extraordinary Lady.

      I recently spent with time with Toni in her capacity as personal mentor and coach. WOW, what an impact this woman made on me in the space of several hours.

        I found our time totally invaluable and priceless. I would highly recommend you talk to Toni for either personal or business direction.

        Toni is like a whirlwind of ideas and actions to the point where I am inspired and my head spins with excitement.

        I really enjoyed the session. I’m feeling SO good right now and the techniques have transformed my world.

          I had money worries and low self-esteem. The advisors gave me such wonderful advice and practical information I put into place immediately and I have already landed myself a new job.

          I highly recommend Toni McLelland MSc! She has literally helped me scale my business AND a high ROI was achieved within the first month of hiring her! Definitely worth the investment.

          The sessions have been valuable in ways I did not, nor would not have imagined...I have clarity about how to design my world, this has been outstanding and has given me such optimism.

            I was experiencing extreme discomfort at work and being overlooked in promotion opportunities. I had 4 sessions with Robert at 1st Life Management and am not only confident and strong in myself but have taken my company on with considerable success.

            I would like to say a big Thank you to Toni and Rob in regards to my life coaching, I feel that the transformation has improved my confidence and I have a clearer picture of what is important to me. As a result I am finally and taking steps towards achieving my goals.

            If you want a business coach or mentor who will challenge you, offer a listening ear and support you with some laughter along the way, then I would recommend Toni. She is the fairy godmother of the business coaching world spreading her fairy dust with a smile when required.

              I am amazed at the level of clarity and positivity I have experienced since my sessions with 1st Life Management. The value for money is undoubtedly good but moreover is the exceptional after care and quality of provision of coaching.

              I have been working with Toni on and off for over a year now. In that time, she has helped me so much to realign my life, believe in myself and guide me on a path to achieve my professional goals and develop my business.

              Rarely have I encountered a professional as motivated, compassionate, and forward-thinking as Toni. Her solid work ethic, perseverance, integrity, and ability to deliver beyond expectations is beyond reproach.

                My sessions have quite simply changed my life. I used to wake up every day and my first thought would be to just get through it. I now wake up and embrace each day as a gift and I have learned through my sessions how to stop negative thoughts getting in the way of how I want to live my life and achieve my goals.

                The workshops you provided on Sexual Exploitation and Self Defence were hugely informative.  Our pupils were incredibly grateful for the time and effort, you and your organisations made in being involved in the event, they told me they valued the real-life insights and tips, something that is clear to see in their feedback forms. 

                Toni really listens to you, takes a very keen interest in your wants, needs and desires and then somehow manages to come up with a plethora of suggestions and ideas to start you on the road to a re-discovery of yourself and your worth aligned with the practicalities of what you need to do to make it happen. Thank you!

                  Toni is a valuable person to have on your side and excels as a critical friend in business.

                  Toni is funny, friendly and an expert at what she does. I love working with her... you will too.

                  The advice given to me helped to clear-up my financial mess and help me put my life back in order.

                    Couldn't be more pleased! I feel like i got amazing value from my money and felt very confident in the advice i was receiving.

                    I like that they offer follow up services and seem to care about you even after you have stopped paying for the coaching.

                    In the hands of a gifted woman, great things happen”. (Gift Gugu Mona) That is certainly true of Toni McLelland.

                      Wow! I still feel as if I’m in a bubble. I will probably burst out a bit later, just to wake up feeling even MORE strong and powerful. Thank you, you are an angel.

                      The Business coaching at 1st Life Management is direct and so easy to understand. It makes the entire so-called guru's and experts in this field look like overpriced nutters!

                      The Life Coach helped me believe in myself again and the Business Coach's practical guidance for setting up my own business was nothing short of gold dust in my opinion.

                        Her leadership skills are both rare and remarkable, distinguishing Toni from so many other top tier professionals.

                        We had a coaching session, then a meal and my business life changed, what greater recommendation can I give?

                        I have the confidence to be who I am. I am in the process of knowing I can change and HAVE changed, a more positive outlook.